Cookie Policy

This policy explains how we use cookies and similar technologies on our website and services.

Last updated: December 4, 2024

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our Service.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period or until you delete them).

2. Types of Cookies We Use

2.1 Necessary Cookies

These cookies are essential for the website to function properly. They cannot be disabled.

  • Authentication and security cookies
  • Session management cookies
  • Load balancing cookies
  • Cookie consent preferences

2.2 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

  • Google Analytics cookies
  • Page view tracking
  • User behavior analysis
  • Performance monitoring

2.3 Marketing Cookies

These cookies are used to deliver personalized advertisements and measure the effectiveness of our marketing campaigns.

  • Advertising platform cookies
  • Retargeting cookies
  • Social media integration
  • Campaign tracking

3. Third-Party Cookies

We use several third-party services that may set their own cookies:

ServicePurposePrivacy Policy
Google AnalyticsWebsite analyticsGoogle Privacy Policy
CalendlyMeeting schedulingCalendly Privacy Policy
StripePayment processingStripe Privacy Policy

4. Managing Your Cookie Preferences

4.1 Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner. You can choose to:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your preferences

4.2 Browser Settings

You can also manage cookies through your browser settings:

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions → Cookies and site data

4.3 Opt-Out Links

You can opt out of specific tracking services:

5. Impact of Disabling Cookies

Disabling certain cookies may affect your experience on our website:

Necessary Cookies Disabled

  • • Unable to log in to your account
  • • Loss of session data
  • • Security features may not work
  • • Website functionality may break

Analytics/Marketing Cookies Disabled

  • • Less personalized experience
  • • Repeated cookie consent prompts
  • • Less relevant advertisements
  • • Limited website improvement insights

6. Cookie Data Retention

Different cookies have different retention periods:

Cookie TypeRetention Period
Session CookiesUntil browser session ends
Authentication Cookies30 days
Analytics Cookies2 years
Marketing Cookies1 year

7. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date at the top of this page.

8. Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

SAPIENTROQ GmbH

Gerbergasse 1, CH-6004 Luzern, Switzerland